Leadership and Customer Service Training and Consulting
Different businesses, different needs
We really understand just how different companies are and how unique their needs may be. We provide a custom solution for you and your business or department to get the best possible outcome. Whether you just feel like things are out of hand or you know exactly what you want to change, just don't know how. We can help.
Employee mistakes, attitude, or communication bringing you down? Want to start a new business? Want to take your existing business to the next level? Have people performance management questions? Learn to handle these things the Managing Hearts way and watch your business grow as your stress decreases!
Less Stress. More Success.
We'll help you get started on a different path to success - one with less stress and more success. Our one-on-one consulting will help you find the right place to start to get on track to a new way of managing your business. You'll be ready to stay on track and grow.
BONUS! Pet Services Specific
My background is founding, operating, and selling a dog daycare and boarding business. My passion and knowledge base is animal behavior. So for pet services businesses I offer consulting on a broad range of topics such as layout, product/material choice, workers comp, and situational canine behavior for pet services businesses.
Customizable presentations for every kind of business.
Managing Hearts offers a number of presentation series for companies with different kinds of needs - each is customizable for your specific situation. One focuses on how to build a culture of outstanding customer service in your organization, another on how to develop excellent leaders. In addition, we offer presentations for people ready to grow their business (or to get started) as well as a pro bono series that serves people re-entering the workforce.
Read more about each training series: